Catering & Sales Manager (Hotel Experience)

Job Description: 

Are you a dynamic and results-oriented professional with a passion for hospitality and a knack for sales? We are seeking an experienced Catering & Sales Manager with a strong background in the hotel industry to join our team. This role is pivotal in driving our catering and events business, ensuring seamless service delivery and exceptional guest experiences.

Key Responsibilities: 

- Develop and implement strategic sales plans to achieve organizational goals and revenue targets within the catering and hotel sectors.
- Identify and pursue new business opportunities, fostering relationships with potential clients and partners.
- Collaborate with the hotel management team to coordinate catering and event services, ensuring high standards of quality and customer satisfaction.
- Oversee the catering sales process from initial contact through event execution, maintaining open communication with clients to tailor services to their needs.
- Prepare proposals, contracts, and event orders, ensuring that all client specifications are detailed and effectively communicated to the operations team.
- Lead and mentor the catering sales team, promoting professional development and maintaining a high-performance work environment.
- Conduct market research to stay informed of industry trends and competitor activities, adjusting sales strategies as necessary.
- Participate in networking events and trade shows to promote the hotel's catering services and expand business opportunities.

Qualifications: 

- Proven experience in catering sales and management, preferably within a hotel setting.
- Strong understanding of sales principles and customer service practices.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple projects and deadlines with exceptional attention to detail.
- Proficient in CRM software, event management tools, and Microsoft Office Suite.
- Bachelor’s degree in hospitality management, Business, or a related field preferred.

Benefits:

• - Competitive salary with opportunities for professional growth and development.
• - Comprehensive health, dental, and vision insurance.
• - 401(k) retirement plan with employer match.
• - Paid time off.
• - Employee discounts on hotel stays and dining.

Join our team at Courtyard Coconut Grove and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry.